Pansari Point
General Trading
Claim status

Track your freshness guarantee claim

Enter the reference number you received when you submitted your claim. We will show you the latest status and what to do next.

Reference numbers look like PP-XXXXXXXX and were shown after you submitted the claim form on this device.

Need to start a new claim?

Visit our quality control page to submit a replacement or refund request under our 14-day freshness guarantee.

Go to claim form →